Shipping policy

Delivery

Deliveries are made to the address provided by the User and using the methods specified in the order summary.

Upon delivery, Users are required to check the contents of the package and promptly report any issues to the contact details provided in this document or as described on the delivery note. Users may refuse to accept a package if it is visibly damaged.

Delivery may be available to the countries or territories specified in the relevant section of this Application.

Estimated delivery times are indicated on this Application or during the checkout process.

Failed Delivery

The Owner shall not be held responsible for any delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damage or delays occurring after the goods have been handed over to the carrier if the carrier was appointed by the User.

If the goods are not delivered or collected at the scheduled time or within the specified period, they will be returned to the Owner, who will contact the User to arrange a second delivery attempt or agree on further arrangements.

Unless otherwise specified, any delivery attempt from the second attempt onwards shall be at the User's expense.